These Terms of Service form the agreement between you and Bensonhaus LLC, operating as BDS Truck at 6251 S Dellron Dr, Murray - 84123-6956, United States (US). They govern your use of the website www.bdstruck.buzz and the moving and hauling services our team provides. By using the site, requesting an estimate or booking a move, you agree to be bound by these terms. Please read them fully and keep a copy for your records.
Acceptance of These Terms
By visiting bdstruck.buzz, submitting an estimate request, sending us an email, calling us, or booking a moving or hauling service, you confirm that you have read, understood and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use the website or arrange a service with us.
We may revise these terms from time to time to reflect changes in our business or the law. When we make a change, we will update the date at the top of this page, and the revised terms will apply to any service booked after the revision takes effect unless a separate written agreement signed by both parties says otherwise. Your continued use of the site after a revision is published counts as acceptance of the updated terms.
These terms form the whole agreement between you and Bensonhaus LLC about the matters described here, and they replace any earlier conversations, emails or promises unless they are written into a signed move contract in writing.
Who We Are and How to Reach Us
Bensonhaus LLC is a moving and hauling company located at 6251 S Dellron Dr, Murray - 84123-6956, United States (US). We provide the services commonly known as BDS Truck moving and hauling across the local area around Salt Lake County and surrounding communities.
You may reach our office by email at echo@bdstruck.buzz or by telephone at +12518663854. When you contact us, please provide your name, the address or addresses involved in the move, and a reasonably complete account of what you need so that our team can help you quickly and accurately.
The website is operated by the developer BensonHaus on behalf of Bensonhaus LLC, and all of the content, services and prices described on this site are offered by Bensonhaus LLC rather than by any unrelated company.
The Moving and Hauling Services
We offer a practical range of services that includes local residential moving, apartment and condominium relocation, single-item and oversize furniture hauling, professional packing and loading assistance, and the movement of goods into and out of self-storage. Each service is described in general terms on our website and clarified in the estimate we send you.
A standard move includes the dispatch of a truck and its crew, the loading and unloading of the items we agree to carry, the use of moving blankets and straps to protect the goods, and transport from the origin we book to the destination address we confirm. Packing of cartons, disassembly and long-term storage are separate in scope unless we list them clearly in writing on the estimate.
Our team books every job carefully against crew and truck availability. Because the exact contents of a move can change between the estimate and the move date, we ask that you confirm the final inventory before the truck arrives so that we can send the right vehicle and the right number of people.
Quotes and Estimates
Every move starts with a quote. Depending on the information you give us, that quote may be a rough estimate for planning or a firm price after a survey of the items to be moved. A firm price must be agreed in writing before the move date and covers the specific inventory and conditions we both confirm.
Honest pricing matters to our team. We base a quote on the number of rooms, the volume and weight of the items, the distance between the two addresses, the number of stairs and any elevator time, the date of the move, and the number of crew members and truck size the load requires. Where we cannot see the items in person, our quote is an estimate and we will explain that clearly to you.
If the actual load differs from what we agreed, such as extra rooms, heavier items, additional stops or far more cartons than expected, we will tell you before we begin so that you can decide how to proceed, and we will adjust the price only for the difference that the added work causes.
Bookings and Confirmation
You may book a move by telephone at +12518663854, by email at echo@bdstruck.buzz, or through an arrangement our team confirms with you. A booking is confirmed when we give you a written confirmation that states the date, the time window, the addresses and the agreed price.
We will confirm the important details a day or two before the scheduled move and again on the morning when possible. It is your responsibility to make sure that the details you gave us remain accurate, including the move date, both addresses and the access instructions, and to tell us promptly about any change.
Where we cannot honor a booking because of an emergency, bad weather or a breakdown, we will make every reasonable effort to offer you an alternative date. We aim never to leave you without service, and our team will keep you informed at every step.
Your Responsibilities
A smooth move is a shared effort, and we rely on you for a clear and honest account of your goods and property. Please tell us about any item that is especially heavy, fragile, awkward in shape, stored in a hard-to-reach corner, or of unusual value before we quote and before the move.
You are responsible for emptying drawers of loose and fragile contents, for securing any liquid so that it cannot spill in transit, and for removing or clearly flagging items that belong to a landlord or a former resident so that they are not carried by mistake. You should have the origin and the destination open and accessible during the agreed time window and be present or have an authorized adult present to guide our crew.
You agree to let our crew into every area that holds goods to be moved, to advise us about stairs, narrow doorways, low ceilings and any condition that may affect access, and to approve where the truck may park. If your belongings are to be moved out of a self-storage unit, please give us the access code, gate details and booking rules that govern the facility before we arrive.
Access, Locations and Delivery
We will bring the payload to the destination you confirm and place each item in the room you point out to the crew. On the day, the crew lead will confirm the layout with you, and the goods will be set down in the agreed spaces so that the new home is ready for you to unpack.
If either address has conditions we cannot reasonably foresee, such as a flight of stairs far longer than we quoted, a parking restriction that forces us to wait, or a building that insists on a service elevator at a time that delays us, we will do our best to continue and will explain the effect on timing and cost before we proceed.
Should access become impossible or unsafe through no fault of our team, we may hold your goods securely and deliver to you as soon as access is restored. In this rare case we will contact you right away, agree on the next steps, and our team will make every effort to keep any delay short.
Prohibited and Restricted Items
For the safety of our crew and everyone using the road, we do not carry certain items. These include explosives, combustible fuels, damaged or leaking batteries, gas canisters, paint thinners, unlabeled or open chemicals, firearms and ammunition, perishable food opened and stored loose, and anything that is illegal to transport under the law.
When we agree to move a restricted item such as a full propane tank or a quantity of cleaning fluid, we will set that out in the written booking and will handle it only in the specific way described and in line with the law. We are free to refuse any item that we judge unsafe, and we will tell you why and help you find a lawful alternative.
You confirm that you own the items being moved, or that you have the full authority of the owner to transport them, and that none of the goods break the law to possess, carry or deliver at either end of the route.
Fees and Payment
The price we agree for a service is stated in your booking confirmation in United States dollars. Payment is due at the time and by the method we agree, which may include a card payment, a settled invoice, or another method we both accept and record.
Unless your written agreement says otherwise, our fees cover the truck, the crew, the moving blankets and straps and the standard loading. Cartons, packing materials, disassembly labor, storage fees and any surcharge for a challenge that appears for the first time on the day are additional and are quoted to you honestly before we add them.
We accept no responsibility for delays caused by a payment that does not clear, and you remain liable for any fees lawfully owed even if that liability is left unpaid after the move. Please raise any billing question with our office at least before a payment is finalized where possible.
Cancellation and Rescheduling
Plans change, and we aim to keep change easy. You may cancel or move a confirmed booking without charge if you tell us at least a clear day before the scheduled start. Because we reserve a truck and a crew around your date, a cancellation given later than that may carry a small charge that reflects the crew time we set aside, and we will always confirm that charge with you before applying it.
To change or cancel, simply call us at +12518663854 or write to echo@bdstruck.buzz with your name, the move date and the address involved. We will confirm the change in writing so that there is no doubt about the new arrangement.
If we have to cancel a confirmed booking on our side for any reason other than a circumstance beyond our reasonable control, we will let you know as soon as we can and will rebook you at no charge or refund any deposit you have paid in full.
Loss and Damage
We protect the items we move with moving blankets, straps and sensible handiwork, and we carry appropriate insurance arranged through our operations where the law requires it. This section explains how we resolve a claim if something is lost or damaged on a move we carry out.
To make a claim, you must notify us in writing as soon as you can after the move and in any case within the reasonable notice period we discuss at delivery, describing the item, the nature of the loss or damage and the location of the goods. A clear photograph helps a great deal, and we may ask to inspect the item before we settle a claim.
Both of us benefit from an honest check at delivery. Please walk through the work with the crew lead before we leave, point out any dent or tear, and note it on the delivery record. Where you draw our attention to a problem at that point, we can act immediately, which gives the fairest result for everyone.
Limits of Our Liability
Our liability is limited to the value that a careful, well-run move reasonably promises and to the terms of any separate contract we sign with you. To the fullest extent the law allows, Bensonhaus LLC will not be liable for indirect, incidental, special or consequential losses that arise out of a move.
We do not take responsibility for damage to goods that are already damaged, poorly packed, or packed in containers we did not supply or did not pack ourselves, and we do not carry items that are unusually valuable unless you tell us about them and we record their value in writing before the move.
Where a written agreement or a signed value declaration sets an amount of coverage for specific goods, that written amount is the ceiling of our responsibility for those goods. Where no separate written amount applies, our responsibility is a reasonable measure of the item replacement value as the law sets, which the crew lead will explain at booking if you ask.
Nothing in these terms limits a liability that cannot be limited by law, such as liability for fraud or for death or injury caused by our negligence.
Acceptable Use of the Website
Our website exists to tell you about our moving services and to help you reach us. You agree to use the site only for lawful purposes and not in a way that harms, overloads or interferes with the reliable operation of the platform or the experience of other visitors.
You may not attempt to gain unauthorized access to any part of the site, to another user account, or to any computer system connected to the service, and you may not use automated scripts, scrapers or bots in a way that places an unreasonable load on our servers.
You alone are responsible for the accuracy of any details you send through the site, by email or by telephone, and you agree not to submit information that is dishonest, misleading or unlawful.
Intellectual Property
The content of this website, including the text, the moving-day artwork, the layout, the logo and the phrase BDS Truck owned by Bensonhaus LLC, is protected by copyright and related rights. You may view and print the pages for your own private use only.
You may not copy, reproduce, republish, upload, post, transmit or redistribute the content of this site in any form without our prior written agreement, and you may not use our name, logo or wording in a way that suggests an endorsement or a service we do not offer.
You keep the rights to any content you show us about your own home and belongings, but you give us permission to use the ordinary service records that result from your move internally so that we can manage our business and improve the service we provide.
Warranty Disclaimer and Exclusions
The website is provided on an as is and as available basis, and we do not promise that the site will be available without interruption, free from fault, or completely free of errors at every moment. We may pause or change any part of the site to carry out maintenance.
We aim for the descriptions and prices on the site to be accurate and current, but figures and details can change between the time you read a page and the day you confirm a booking. The written estimate and booking confirmation we send you are the source of truth for any service that goes ahead.
To the fullest extent permitted by law, we make no warranties about the suitability of the website or the outcome of any service beyond what is written in your booking, and any reliance you place on general text on the site is taken at your own judgment alongside a proper written quote.
Indemnity
You agree to indemnify and hold harmless Bensonhaus LLC, its owners, employees, sub-contractors and agents from and against any claims, losses, damages, liabilities and reasonable expenses that arise out of your use of the website or your breach of these terms.
This does not apply where a claim results from our own negligence or from a breach of these terms by our team, but it covers situations such as your providing an inaccurate inventory, your schedule permitting access to an unsafe location, or your moving goods that the law forbids us to carry.
A well-run move rarely needs this clause, yet it helps both parties know where responsibility falls if a dispute arises from information or access you control.
Governing Law and Disputes
These Terms of Service are governed by and interpreted under the laws of the State of Utah in the United States, without regard to its conflict of law rules. Where a claim concerns the household move of a consumer, mandatory rules of the law that most favors you as the consumer in your own state will not be overridden to reduce your rights.
Before any formal claim, we ask that you contact us first so that our team can try to resolve the matter fairly and quickly. You may send a written description of the issue to echo@bdstruck.buzz or to Bensonhaus LLC at 6251 S Dellron Dr, Murray - 84123-6956, United States (US), and we will respond within a reasonable time with our view and a proposed solution.
If we cannot resolve a dispute informally, any claim will be brought in the state or federal courts that have authority over the area in which our work was performed, and both parties agree to that forum. Feel free to consult an advisor before agreeing to any settlement.
General and Miscellaneous
If any part of these terms is held to be invalid or unenforceable under the law, that part will be read as removed to the smallest extent necessary, and the rest of the terms will remain in full force and effect.
Our failure to enforce a provision at one time does not waive our right to enforce it at another time, and no waiver is effective unless it is made in writing by a person authorized to bind Bensonhaus LLC.
These terms, together with any written booking and move contract we sign, make up the entire agreement between us about the matters they cover. We may assign our rights and duties under these terms in connection with a lawful sale or reorganization of the business, while you may not assign your rights without our written consent unless the law allows it in your region.
If you would like a copy of the current terms, ask our office and we will send one to you at no charge.